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Careers

POSITION

Part-Time Guest Services Specialist

JOB DESCRIPTION

32 hrs/week with willingness to work weekends, mornings/evenings and some holidays. Covid-19 vaccination is required for our staff.

Tentative Start Date: ASAP

As a Heights House Guest Services Specialist, you are the face of the business to our guests and broader community. Someone who is authentic and genuine. Experience in hospitality is a plus but more importantly is your energy and enthusiasm.

As a guest services specialist, you are responsible, self-motivated and driven. Detail oriented while keeping the larger vision clear in mind. In addition to the normal responsibilities, we are looking for a creative person who is interested in honing systems and exploring new possibilities. Must be tech-savvy. The business will use multiple SaaS platforms to manage day to day operations. And when unforeseen circumstances arise, they are a problem solver and decision maker, proactively finding resolutions while keeping a positive attitude.

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POSITION

Venue Events Manager

JOB DESCRIPTION

We are looking for a creative and organized venue events manager to handle event bookings for Heights House Hotel, in addition to helping create and execute internal events that generate brand awareness. In this role, you will be required to communicate venue pricing packages to potential clients, secure bookings, liaise with clients, and help coordinate the logistics of events to ultimately ensure each event is flawlessly executed.

The best person for this role should demonstrate excellent problem-solving abilities, attention to details, strong math and leadership skills. Ultimately, top-notch venue managers are able to anticipate logistics and requirements for events, foresee risks, anticipate needs, and show exceptional organizational and interpersonal skills so clients and attendees are impressed and pleased by the time each event comes to a close. Sometimes having uncomfortable conversations or saying no to requests comes with the territory and we are seeking someone who can handle anything that comes their way with grace and a level head.

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